While we can't accept returns, we are more than happy to replace your coffee if you aren't happy. If you have any questions with regards to your order or issues with delivery, please get in touch with us by emailing support@prestocoffeeroasters.com.

We have partnered with two postal providers, DPD (who deliver all orders placed before 12pm by the next day) and Royal Mail (whose standard delivery is a few working days). These partners were selected due to their environmental standards and quality service. We roast our Coffee beans weekly to ensure that our customers get the best quality each and every time. DPD next day delivery also offers our customers a Carbon Neutral Option. DPD have built out their electric fleet to offer nationwide electric van delivery.

We’re a small business striving to sell great tasting coffee, that is expertly and responsibly sourced and freshly roasted in small batches, two to three times a week, so our coffee is always fresh. We source high quality beans from around the world and have a team of experts, q-graders and coffee buyers, all of whom help us source high quality, great tasting coffees. On top of that we use 100% recyclable packaging and we donate 1% of sales revenue to non-profit charities making sure we support coffee farmers, biodiversity and conservation in coffee growing regions.

At Presto we are lucky to be able to draw on the experiences and knowledge of a great team which includes Q-graders, baristas, coffee buyers and enthusiasts. Our primary goal when sourcing our coffee is great taste and enjoyability, and being able to deliver this consistently to our customers is always a focus. We look for great coffee that everyone will love, that means they have to work well as black coffee or with milk, and are well balanced with sweetness, and a touch of acidity and fruitiness.

Our coffees are selected to be your everyday favourites, that you can enjoy time and again. To get this right we source our coffees globally. In addition to taste, responsible and sustainable farming is a huge factor for us. We buy Rainforest Alliance certified coffee and are working towards buying direct-trade from small-holder farmers. This is an area we are passionate about and putting a lot of work into. Our first improvement step is to increase the percentage of RFA coffee that we purchase to 80% plus. Step two will be forming long-term relationships with key farms and co-ops that share our values and mission for social and environmental positive impact. The first direct trade partnership will hopefully be later this year with our non-profit reforestation partner Taking Root.